Terms of Use

Terms of Service

  1. Scope of application
  2. Contract partners
  3. Offer and conclusion of contract
  4. Right of withdrawal, revocation
  5. Prices
  6. Delivery
  7. Payment
  8. Retention of title
  9. Warranty
  10. Copyright

1. Scope of application

For all deliveries from www.makema.de to consumers (§ 13 BGB) these General Terms and Conditions (GTC) apply.

2. Contract partners

The purchase contract is concluded by: Makema oHG, Norderstraße 141, 20097 Hamburg (Germany), represented by the managing directors, Mrs. Kim Marit Warncke and Mark Angilowski. You can reach us by e-mail at hello [a] makema.de

3. Offer and conclusion of contract

The presentation of the products in the online shop is not a legally binding offer, but an invitation to order. Errors excepted.

Only by releasing the content or providing a link is the contract concluded.

The product offer in our online shop is exclusively for buyers, who have reached the age of 18.

4. Right of withdrawal, revocation

Consumers (§ 13 BGB) have a legal right of revocation.



You have the right to revoke this contract within 14 days without giving reasons.

The withdrawal period is 14 days from the date on which you or a third party you have named, which is not the carrier, has or has taken possession of the last product.

In order to exercise your right of revocation, you must inform us (Makema oHG, Norderstraße 141, 20097 Hamburg, hello [a] makema.de) of your decision by means of a clear statement (eg a letter or e-mail sent by mail) to revoke. You can use the enclosed sample revocation form, but this is not required.

In order to maintain the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.


If you revoke this agreement, we will pay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we use the same payment you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected when you send the goods before the end of the deadline of 14 days. They bear the immediate cost of returning the goods.

They shall only be liable for any loss of value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.



(If you want to revoke the contract, please fill out this form and return it.)

To Makema oHG, Norderstraße 141, 20097 Hamburg, Germany, hello[a]makema.de:

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):

Ordered on (*) / received on (*)

Name of consumer (s)

Address of the consumer (s)

Signature of the consumer (s) (only for communication on paper)


(*) Delete as appropriate.


5. Prices

The prices on the product pages include the legal VAT and other price components.

6. Delivery

Unless otherwise agreed, the delivery of the goods takes place by the provision of a link. This can be activated by you and starts the download to the selected storage medium.

It is the customer’s responsibility to provide appropriate software to enable the proper opening, editing and printing of the files and content.

7. Payment

The payment is alternatively:

  • Credit card or Paypal.

If you pay by credit card or credit card, your account or credit card will be charged after delivery of the consignment.

If you pay by direct debit, you have to bear the costs incurred as a result of a reversal of a payment transaction due to a lack of account assignment or due to incorrect data of the bank details.

If you are in arrears with a payment, you are obliged to pay the statutory interest on arrears in the amount of 5 percentage points above the basic interest rate. A reminder fee of EUR 2.50 will be charged to you for each reminder sent to you after the delay has occurred, unless a lower or higher damage is proved in the individual case.

8. Retention of title

The goods remain our property until full payment has been received.

9. Warranty

The warranty is subject to legal regulations. For all defects occurring during the statutory warranty period of two years from delivery, you have the statutory right to supplementary performance (at your option: defect removal or new delivery) and – if the statutory requirements exist – the statutory rights to reduction or rescission and also to damages. You must give us two attempts at improvement. If the desired type of supplementary performance is only possible with disproportionate costs, your claim to the other type of supplementary performance is limited.

10. Copyright

The use of the embroidery files, under the conditions of use, is only granted to the invoice holder and is bound to persons.

You may not modify, edit, adapt, duplicate, redistribute, transmit, assign, sell, show, rent, give, share, lend, license or otherwise transmit or otherwise use our embroidery / embroidery motifs or embroidery designs for the intended purpose.

After full payment of the purchase price, you are entitled to use the purchased embroidery pattern file in the private area, the simple and non-transferable, spatially and temporally unlimited right.

A commercial use of the stick files requires a separate agreement.

The layout of the homepage as well as all contents such as texts, graphics, pictures, videos, contributions and comments are copyrighted. The duplication, copying and distribution of content and layout is only permitted with the written permission of Makema oHG.