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Frequently Asked Questions
FAQ
Here you'll find answers to the most frequently asked questions about machine embroidery, accessories, software, and our shop. Clearly explained, practical, and always there for you – so you can focus fully on your next project.
Transfer embroidery files to embroidery machine
Want to transfer your own embroidery files to your embroidery machine? This article will show you how to do it easily using a USB stick, software, or Wi-Fi—regardless of whether you use a Brother, Bernina, Pfaff, or Husqvarna embroidery machine.
Read moreabout Transfer embroidery files to embroidery machine
Is your embroidery machine pulling up the bobbin thread? In this article, we explain why the bobbin thread is visible on the top, what causes the problem, and how you can solve it in just a few steps.
How do I transfer embroidery files via USB?
Embroidery files can be transferred quickly and reliably to your embroidery machine via USB stick. For the files to be recognized and processed correctly, the format, storage location, and embroidery structure must be correct. Here's an overview of all the steps.



