Here's how to properly maintain Brother PR and VR embroidery machines: daily cleaning, oiling, needle replacement, and other maintenance steps—with the official Brother video guide and the appropriate PR service package.

Clean your sewing machine safely: remove lint, clean the hook area and oil only when the manual says so, with a clear step-by-step process.

Turn JPG, PNG, SVG or EPS artwork into an embroidery file: prepare it, digitise automatically or manually, export and test-stitch it.

CREATIVATE continues to offer its embroidery software for Mac; the currently published minimum requirements state macOS Catalina or newer and Intel processors.

If your BERNINA embroidery machine restarts as soon as you insert a USB stick, this is often due to unsuitable or corrupted files on the stick. We will show you which files your machine needs and how to properly prepare the USB stick.

With the bernette b77 and b79, you can set whether and how far the presser foot is raised when the needle is lowered. This makes it easier, for example, to turn the fabric and sew around corners.

A firmware update at BERNINA is more than just bug fixing. Depending on the version, Bernina can use it to correct software bugs, refine functions, and add content/features (e.g., new stitches, additional embroidery designs, or support for accessories like embroidery hoops). An update is particularly worthwhile if you experience error messages, irregularities in the sewing/embroidery process, or compatibility issues (accessories, formats, designs) – or if Bernina unlocks new features.

With a few tips & tricks and the right materials, you can easily and effectively personalize your jeans.

Modern embroidery machines are now Wi-Fi enabled. Nevertheless, connection drops are common in home networks, especially with BERNINA Wi-Fi devices, but also with machines from other manufacturers. In most cases, the cause is not the embroidery machine itself, but rather dual-band routers, automatic frequency switching between 2.4 GHz and 5 GHz, or router optimizations.

Many users of the Premier+2 embroidery software are currently experiencing problems activating the software on new computers. This is because the manufacturer, VSM (Husqvarna Viking / PFAFF), has permanently shut down the activation servers. As a specialist retailer, we are equally unhappy about this situation, but we would like to summarize all the important information and possible solutions for you.

Sometimes the download of your purchased embroidery files doesn't work right away. This is often due to browser settings or because the file has already been downloaded multiple times. Here you'll find the most common causes and solutions.

Distortion often results from the interaction of material, stabilisation, hooping, stitch sequence and density. It is therefore neither automatically just a stabiliser problem nor automatically a design fault.